Support

We are here to HELP!

Once you purchase the commercial editions of KRYSTAL™ DMS, you will be directly supported by our professionals team that designed and developed the product.

Our priority is your satisfaction, and we assure you quick and useful responses to your needs. KRYSTAL™ support is performed through various media: email, phone, remote help desk, tracking system. Our skilled professionals help you in solving problems and properly configuring your system so that your KRYSTAL™ DMS installation will be always performant and up to date.

Our technical support goal is to provide our users and customers with the best experience possible when using Primeleaf services.

If you have trouble installing and using KRYSTAL™ DMS , there are several options available:

Professional Services!

We offer optional professional services that are customized to solve all your specific business needs. Our staff is specialized in document management solutions, so you will save a lot of time and money in deployment, system migration, integration, and business process implementation.

You don't need particular skills to deploy and fine tune KRYSTAL™ DMS, since our prerogative is to give you the most simple document management system available in the market, but in any case you can always count on or multi lingual team for Professional Services. We can assist you, perhaps in your preferred languages or through direct intervention of our local partner.

Professional Services are particularly appreciated in those situations where you don't have in-house techical resources, so that our professional services can guarantee an easy and fast way to perform a successful deployment.