Frequently Asked Questions - Workflow (Business Process Management)

What is a Workflow?

Workflow is an IT technology which uses electronic systems to manage and monitor business processes. It allows the flow of work between individuals and/or departments to be defined and tracked. Although Documents are often used as a medium for transporting information in a Workflow system, it is mostly associated with Document Management where the Workflow system is used to track the process of creating and reviewing and distributing Documents.

What is Business Process Management?

Business Process Management (BPM) is a methodical approach to design, execute, monitor, measure and control business processes for consistent achievement of required results, which align with organization's strategic goals. BPM provides technology-oriented, end-to-end business processes that drive business results, create value and enable an organization to meet its business objectives with more agility.

What is KRYSTAL Workflow?

KRYSTAL Workflow is a one of the in-built module of highly scalable, platform-independent , enterprise document management solution that enables companies across the industries to automate, streamline and optimize it's business processes.

What is Process Modeling Component?

Process Modeling component enables analysts to define processes and activities and assign them to various performers including system users and groups. It is a module for designing business processes, by business users. System activities can be configured to have an application which can exchange information with external systems. One can also define the interaction between various activities including use of triggers and notifications. Usage of standard notations, drag-and-drop facility with user-friendly, advanced graphical interface, the module makes process designing very easy.

What is Process Execution Component?

The execution component provides an execution environment for the process designed by the modeling component. It also provides an interface for end-users for completing their tasks. The execution component can be seen as sitting on top of other systems in an organization often exchanging information with them.

What is an activity?

An activity is a logical unit of work in a business process, where a manual user or the system performs the intended task/operation.

What is case?

In an a process, a case is the unit or basic component of task which flows from one activity to another where work or operations are performed on it.


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