Request a Feature
Help shape the future of KRYSTAL DMS by sharing your ideas, suggestions, and enhancement requests. We carefully review customer feedback and evaluate feature requests for future product releases.
How Feature Requests Help Improve KRYSTAL DMS
Many product enhancements originate from customer feedback. By sharing your ideas and business requirements, you help us identify opportunities to improve functionality, usability, and overall product value.
Product Enhancements
Suggest improvements to existing features and workflows.
New Functionality
Share ideas for capabilities that would benefit your organization.
User Experience
Recommend interface or usability improvements.
Business Requirements
Tell us about challenges that could be solved through future enhancements.
Submit Your Suggestion
Complete the form to submit your feature request. Our product team reviews all submissions and considers them as part of our ongoing product development process.
Please Note: We value customer feedback and evaluate all product suggestions. However, submitting a feature request does not guarantee that the feature will be included in a future release of KRYSTAL DMS.
Request a Feature Form
Complete the form below and our team will contact you within 2–3 business days.
Explore More Support Resources
Access important support documents and service agreements that help you understand licensing, support coverage, maintenance services, and customer responsibilities.
End User License Agreement (EULA)
Review software licensing rights, usage permissions, restrictions, and legal terms governing the use of KRYSTAL DMS.
Service Level Agreement - On Premise
Review the service level commitments and support response objectives for on-premise deployments.
Service Level Agreement - On Cloud
Understand the service availability, response times, and commitments for KRYSTAL DMS Cloud.
Support Policy
Learn about our support services, maintenance benefits, updates, and subscription details.
Need Assistance?
Our support team is ready to help you. Submit a ticket and we'll get back to you.